FCMB Microfinance Bank Cookie Policy
This policy explains how we use cookies and similar technologies on our digital platforms to enhance your banking experience.
Understanding Cookies
Cookies are small text files placed on your device when you visit our website. They help:
- Make our digital services work efficiently
- Remember your preferences between visits
- Provide secure access to authenticated services
- Gather anonymous usage data to improve our platforms
Cookies cannot access other information on your device or identify you personally unless you log in.
Types of Cookies We Use
Essential Cookies
Required for core functionality and security:
- Secure session management for internet banking
- Fraud detection and prevention systems
- Load balancing across our servers
- Transaction processing capabilities
These cannot be disabled as they are necessary for service operation.
Performance Cookies
Help us improve our services (enabled with consent):
- Google Analytics for traffic measurement
- Error tracking and diagnostics
- User behavior analysis
- Service performance monitoring
Functional Cookies
Enhance your user experience:
- Language and regional preferences
- Accessibility settings (font size, contrast)
- Form autofill for faster applications
- Remembering login preferences
Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser's privacy settings. However, disabling essential cookies will limit access to certain services.
Consent Banner
Our cookie consent banner allows you to manage non-essential cookies when you first visit our website.
Important Notice
Disabling session cookies will prevent access to authenticated services like internet banking and loan applications.
Security Assurance
We implement robust security measures for all cookies:
- Secure flag for HTTPS-only transmission
- HttpOnly flag to prevent client-side script access
- Strict same-site policies
- Regular security audits
Policy Version
v2.0 | Effective from January 2024
Last Updated: September 22, 2025
For more information about how we protect your data, please review our Privacy Policy.