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FCMB Microfinance Bank Fraud Prevention

Your financial security is our priority

Immediate Fraud Alerts

Current Scams Targeting Customers

  • Phishing emails pretending to be from FCMB Microfinance
  • Fake loan approval scams requesting upfront fees
  • Account verification fraud through SMS links
  • Impersonation of bank staff requesting sensitive information

If You Suspect Fraud

  1. Call us immediately at +234 814 395 5750
  2. Freeze any affected accounts through internet banking
  3. Change your online banking credentials immediately
  4. Report to the nearest branch within 24 hours

Common Fraud Types

Phishing Scams

Fraudulent emails or messages impersonating FCMB to steal your login details and personal information

Card Skimming

Illegal devices installed on ATMs/POS terminals to capture card details and PINs

Social Engineering

Manipulative calls pretending to be bank staff asking for sensitive account information

Investment Scams

Fake high-return investment opportunities targeting our customers

Account Takeover

Fraudsters gaining unauthorized access to your online banking accounts

Money Mule Schemes

Requests to transfer money through your account in exchange for commissions

Protection Measures

Online Banking Security

  • Never share your login credentials with anyone
  • Use strong, unique passwords and change them regularly
  • Enable two-factor authentication for all accounts
  • Always verify website URLs before logging in
  • Log out after each banking session

Mobile Banking Safety

  • Only download our official app from Google Play or Apple App Store
  • Avoid conducting banking transactions on public WiFi networks
  • Set up biometric authentication where available
  • Keep your mobile operating system updated
  • Install reputable mobile security software

Report Suspicious Activity

Email Us at

[email protected]

Response within 24 hours

24/7 Emergency Contact

+234 814 395 5750

Immediate assistance for fraud cases

Note: FCMB Microfinance Bank will never call you to request your PIN, password, or OTP codes. Hang up immediately if you receive such calls.